The Two-Minute Task
Small tasks accumulate into real work. Follow the repetitions, interruptions, and queues to understand what they cost.
#automation
Find a Workflow You Can Actually Finish
Choose an automation project by following real cases, defining a finish line, and finding out whether you can measure a useful result.
Software for the Work Between Systems
The space between an inbox, a document, and a system of record is full of work. Building there starts with understanding the handoffs.